FAQ

General Questions

Yes. The standard size is 3⅜″ x 2⅛″ and a ⅛″ diameter rounded corners, which is the same as a standard credit card. However don’t feel limited, we can accommodate requests for many different shapes and sizes.

Design

No problem. Colourfast provides outstanding design services enhanced via a large selection of stock photography to allow you to create the card that will work the hardest for your company.

Mailing

We will ship your cards to you using FedEx International Priority Service. As an important part of our service to you, one of our Customer Service Representatives will keep you informed of your shipment’s progress.

Personalization

Yes, we offer many different personalization options at an additional charge to make your cards truly unique and functional for your specific application.

Personalization enhancements available: Thermal Printing, Magnetic Strip Application, Scratch-Off Panel, Signature Panel, High-Speed Ink Jet Printing, Foil Stamping, Overwrapping, Pin Numbering, Embossing, UPC Bar Codes, Sequential Numbers,

Billing

This is a one-time fee that is charged for certain print options. These options require production to stop and change our standard processes.
You can cancel before we start production. For online orders, your card is not charged until your job enters production. A credit card hold is placed in the amount of your transaction. If you cancel your order prior to production, the hold will be released by your bank. After you approve your proof and make payment, however, there are no refunds. If you are on terms, there a no refunds once your proof is approved.